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Store Policies

Textbook Return/Exchange Policy

  • All refunds require the original cash register receipt and a Student I.D.
  •  All merchandise must be unaltered and in its original packing.
  • All purchases must be refunded in the tender of sale with the exception of checks. When returning merchandise paid for with a check, the customer must wait a total of 7 business days in order to receive a refund.

Textbooks and Class Codes

  • New Textbooks and Class Codes in original condition may be returned or exchanged no later than 10 business days after the first day of the semester/session begins with receipt and Student I.D. After this time, all sales on new textbooks and class codes are final.
  • Used Textbooks may be returned or exchanged only if a DROP SLIP is provided no later than 10 business days after the first day the semester/session begins with receipt and Student I.D. Otherwise, all sales on used textbooks are final.

General Merchandise - Gifts, Accessories, Apparel, and Supplies

  • General merchandise in original condition may be returned or exchanged within 7 calendar days of the purchase.

Electronics - Computer Products and Software

  • ALL ELECTRONICS ARE NOT RETURNABLE! All sales on electronics are final.
  • Warranties on merchandise are given through the manufacturer. Information is provided with the product.