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The leading guide to managing profitable hotel operations. Extensively revised to reflect the industry's rapid changes, this widely popular guide presents rich detail about best practices and future directions in the hotel industry, while offering the widest coverage of any book in the field. Readers gain an intuitive understanding based on the flow of the guest's experience, from reservation, arrival, and registration, to service purchasing, departure, billing, and recordkeeping. The entire rooms division is covered thoroughly, and linked to other hospitality functions, related industries, and the broader economy. Coverage includes internationalization; green operations; financing sources; boutique and urban collections; and reservations strategies. Check-in Check-Out: Managing Hotel Operations, 10/e has been updated throughout to cover such current topics such as detail cancellation policies for major OTA channels, leading-edge technology and reservations, mobile apps and devices, global distribution, third-party housing poachers or pirates, conflicts over master billing, EMV technology and the rising popularity of smart cards, night audit reports, cyber security in the hospitality industry, and much more. Included are over 150 exhibits to promote visual learning.

CHEMISTRY: STRUCTURE & PROPERTIES (LOOSE PGS)

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NOTE: This edition features the same content as the traditional text in a convenient, three-hole-punched, loose-leaf version. Books a la Carte also offer a great value; this format costs significantly less than a new textbook. Before purchasing, check with your instructor or review your course syllabus to ensure that you select the correct ISBN. Several versions of MyLab(TM) and Mastering(TM) platforms exist for each title, including customized versions for individual schools, and registrations are not transferable. In addition, you may need a Course ID, provided by your instructor, to register for and use MyLab and Mastering products.
For courses in two-semester general chemistry.

Tells the story of chemistry in a unified and thematic way while building 21st century skills Bestselling author Nivaldo Tro's premise is that matter is particulate - it is composed of molecules; the structure of those particles determines the properties of matter. " This core idea is the inspiration for his seminal text-Chemistry: Structure and Properties. Dr. Tro emphasizes the relationship between structure and properties, establishes a unique approach to teaching chemistry by presenting atomic and bonding theories early in the course, and stresses key concepts and themes in text, images, and interactive media. The book is organized to present chemistry as a logical, cohesive story from the microscopic to the macroscopic, so students can fully grasp the theories and framework behind the chemical facts. Each topic is carefully crafted to convey to students that the relationship between structure and properties is the thread that weaves all of chemistry together. The 2nd Edition works seamlessly with Mastering(TM) Chemistry and new eText 2.0 to engage students in active learning and the world of chemistry. Dr. Tro helps readers build 21st century skills, engaging them through new end-of-chapter questions-Data Interpretation and Analysis questions present real data in real life situations and ask students to analyze that data, and Questions for Group Work foster collaborative learning and encourage students to work together as a team to solve problems. Dr. Tro also engages students through the power of video, animations, and real-time assessment with new and expanded interactive media. New Key Concept Videos, newly interactive Conceptual Connections and Self-Assessment Quizzes, and Interactive Worked Examples are embedded in the new eText 2.0 version of the book, enabling students to make connections that they cannot make by simply reading a static page.
Also available with Mastering Chemistry Mastering (TM) Chemistry is the leading online homework, tutorial, and assessment system, designed to improve results by engaging students with powerful content. The enhanced eText 2.0 and Mastering Chemistry work with the book to provide seamless and tightly integrated videos and other rich media and assessment throughout the course. Instructors can assign interactive media before class to engage students and ensure they arrive ready to learn. Students further master concepts through book-specific Mastering Chemistry assignments, which provide hints and answer-specific feedback that build problem-solving skills. With Learning Catalytics(TM) instructors can expand on key concepts and encourage student engagement during lecture through questions answered individually or in pairs and groups. Mastering Chemistry now provides students with the new General Chemistry Primer for remediation of chemistry math skills needed in the general chemistry course. If you would like to purchase both the loose-leaf version of the text and MyLab and Mastering, search for: 0134557301 / 9780134557304 Chemistry: Structure and Properties, Books a la Carte Plus MasteringChemistry with Pearson eText -- Access Card Package Package consists of:
  • 0134449231 / 9780134449234 MasteringChemistry with Pearson eText -- ValuePack Access Card -- for Chemistry: Structure and Properties
  • 0134528220 / 9780134528229 Chemistry: Structure and Properties, Books a la Carte Edition
  • CHEMISTRY: STRUCTURE & PROPERTIES (W/OUT MASTERCHEM)

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    For courses in two-semester general chemistry.

    Tells the story of chemistry in a unified and thematic way while building 21st century skills Bestselling author Nivaldo Tro's premise is that matter is particulate - it is composed of molecules; the structure of those particles determines the properties of matter. " This core idea is the inspiration for his seminal text--Chemistry: Structure and Properties. Dr. Tro emphasizes the relationship between structure and properties, establishes a unique approach to teaching chemistry by presenting atomic and bonding theories early in the course, and stresses key concepts and themes in text, images, and interactive media. The book is organized to present chemistry as a logical, cohesive story from the microscopic to the macroscopic, so students can fully grasp the theories and framework behind the chemical facts. Each topic is carefully crafted to convey to students that the relationship between structure and properties is the thread that weaves all of chemistry together. The 2nd Edition works seamlessly with Mastering(TM) Chemistry and new eText 2.0 to engage students in active learning and the world of chemistry. Dr. Tro helps readers build 21st century skills, engaging them through new end-of-chapter questions--Data Interpretation and Analysis questions present real data in real life situations and ask students to analyze that data, and Questions for Group Work foster collaborative learning and encourage students to work together as a team to solve problems. Dr. Tro also engages students through the power of video, animations, and real-time assessment with new and expanded interactive media. New Key Concept Videos, newly interactive Conceptual Connections and Self-Assessment Quizzes, and Interactive Worked Examples are embedded in the new eText 2.0 version of the book, enabling students to make connections that they cannot make by simply reading a static page.
    Also available with Mastering Chemistry Mastering (TM) Chemistry is the leading online homework, tutorial, and assessment system, designed to improve results by engaging students with powerful content. The enhanced eText 2.0 and Mastering Chemistry work with the book to provide seamless and tightly integrated videos and other rich media and assessment throughout the course. Instructors can assign interactive media before class to engage students and ensure they arrive ready to learn. Students further master concepts through book-specific Mastering Chemistry assignments, which provide hints and answer-specific feedback that build problem-solving skills. With Learning Catalytics(TM) instructors can expand on key concepts and encourage student engagement during lecture through questions answered individually or in pairs and groups. Mastering Chemistry now provides students with the new General Chemistry Primer for remediation of chemistry math skills needed in the general chemistry course. Note: You are purchasing a standalone product; MyLab(TM) & Mastering(TM) does not come packaged with this content. Students, if interested in purchasing this title with MyLab & Mastering, ask your instructor for the correct package ISBN and Course ID. Instructors, contact your Pearson representative for more information. If you would like to purchase both the physical text and MyLab & Mastering, search for: 0134436520 / 9780134436524 Chemistry: Structure and Properties Plus Mastering Chemistry with eText -- Access Card Package, 2/e
    Package consists of:
  • 0134449231 / 9780134449234 Mastering Chemistry with Pearson eText -- ValuePack Access Card -- for Chemistry: Structure and Properties, 2/e
  • 0134293932 / 9780134293936 Chemistry: Structure and Properties, 2/e
  • Mastering Chemistry should only be purchased when required by an instructor.

    Childhood & Adolescence(Looseleaf)W/Mindtap

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    Clinical Chemistry: Principles, Techniques, Correlations

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    The most student-friendly clinical chemistry text available today, this fully updated 8th Edition keeps students at the forefront of what continues to be one of the most rapidly advancing areas of laboratory medicine.

    With clear explanations that balance analytic principles, techniques, and correlation of results with coverage of disease states, the book not only demonstrates the how of clinical testing, but also the what, why, and when of testing correlations to help students develop the knowledge and interpretive and analytic skills they'll need in their future careers.

    Comprehensive and easy to understand, the 8th Edition now features an entirely new chapter, new and updated learning aids, and an unparalleled suite of teaching and learning resources.
  • New Case Studies, which include scenarios, lab results, and questions, stimulate critical thinking and encourage students to apply content to clinical practice.
  • Rewritten presentations condense large and difficult concepts into easier-to-understand presentations.
  • Enhanced photos and illustrations clarify key concepts.
  • Coverage of the latest equipment and technologies used in today's modern lab prepares students for real-world practice.
  • The basic principles of analytic procedures discussed reflect the most recent or commonly performed techniques in the clinical chemistry laboratory, while material on non-essential topics such as Phlebotomy and Specimen Collection has been moved online on thePoint.
  • Insightful coverage of the impact of problem solving, quality assurance, and cost effectiveness on the laboratory professional prepares students for clinical practice.
  • Updated in-text learning aids include chapter outlines and chapter objectives, tables that condense and augment theory coverage, and end-of-chapter questions that give students an opportunity to assess their level of mastery.
  • CLINICAL HEMATOLOGY & FUND OF HEMOSTASIS

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  • Complete coverage of red blood cells, white blood cells, hemostasis, and thrombosis.
  • Chapters on flow cytometry and molecular diagnosis.
  • Thorough discussion of anemias.
  • Case histories demonstrate the link between the test and the patient to foster critical thinking.
  • Laboratory methods section includes chapters on routine hematology methods, automated differential analysis, cytochemistry, and more.
  • More than 900 illustrations, including 309 full-color microphotographs.
  • Chapter Outline and Educational Objectives at the beginning of each chapter
  • Study Questions and answers for each chapter.
  • Table of normal hematologic values on the inside covers
  • Glossary for easy access to definitions for medical terms unique to hematology and hemostasis.
  • Summary charts provide quick review, enhancing readability
  • CLINICAL HEMATOLOGY ATLAS

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    Ensure you are accurately identifying cells at the microscope with Clinical Hematology Atlas, 5th Edition. An excellent companion to Rodak's?Hematology: Clinical Principles & Applications, ?this award-winning atlas offers complete coverage of the basics of hematologic morphology, including examination of the peripheral blood smear, basic maturation of the blood cell lines, and information on a variety of clinical disorders. Nearly 500 photomicrographs, schematic diagrams, and electron micrographs vividly illustrate hematology from normal cell maturation to the development of various pathologies so you can be sure you're making accurate conclusions in the lab.

    CLINICAL IMMUNOLOGY AND SEROLOGY (REV) (P)

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    The perfect balance of theory and practice!

    Here's the must-have information you need to understand the essential principles of immunology and to master the serology techniques most commonly used in the laboratory. Easy-to-read, student-friendly coverage focuses on the direct application of theory to clinical laboratory practice, preparing you for the real world in which you will practice.

    The 4th Edition of this popular text has been completely updated and revised throughout to reflect the latest advances in the field. A brand-new full-color layout makes the content easier to understand than ever before.

    An access code inside new printed texts unlocks a wealth of learning tools online at DavisPlus, including a Davis Digital eBook, review questions, and laboratory exercises that make learning and studying easier.

    See what students and instructors are saying about previous editions...

    "I just LOVE this book. This book is written WELL! Short chapters and VERY compact!"-- Nadezeda Shcherbakova, Student

    "Great book. Very easy to use."-- Cheryl L Barela, Student

    "I love the way the book is organized."--Wendy Miller, MS, CLS(NSA), MT(ASCP)SI

    "I enthusiastically support the author's approach...I think this is a very valuable text..."--Stephen M. Johnson, MS, MT (ASCP)

    CLINICAL PARASITOLOGY (P)

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    Now in full color, the second edition of Clinical Parasitology provides you with all of the information needed to perform, read, and interpret parasitology tests in a clear and understandable way. The user-friendly design, extensive illustrations, pedagogical features and clear descriptions of look-a-like parasites will help you better hone your skills and confidently perform clinical procedures.

    College Accounting Chapters 1-12 with Study Guide and Working Papers, Student Value Edition Plus MyLab Accounting with Pearson eText -- Access Card Package, 14/

    $130.00
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    NOTE: This edition features the same content as the traditional text in a convenient, three-hole-punched, loose-leaf version. Student Value Editions also offer a great value; this format costs significantly less than a new textbook. Before purchasing, check with your instructor or review your course syllabus to ensure that you select the correct ISBN. For Student Value Editions that include MyLab(TM) or Mastering(TM), several versions may exist for each title -- including customized versions for individual schools -- and registrations are not transferable. In addition, you may need a Course ID, provided by your instructor, to register for and use MyLab or Mastering platforms.
    For courses in accounting and bookkeeping. Learn the fundamental accounting principles College Accounting Chapters 1-12 with Study Guide and Working Papers provides readers with a strong foundation in the basics of accounting. New co-author, Mike Deschamps, stresses the importance of helping students develop employable skills by focusing readers' attention on, and helping them learn, the material they'll need to be successful in their careers. Organized in a clear, easy-to-follow format, the text contains a plethora of learning tools and practice opportunities to help students immediately put their skills to use. The 14th Edition stays current with modern accounting techniques and resources, including the American Institute of Professional Bookkeeper boxes and new trends in banking technology. With this, students are prepared to start exciting careers in the field of accounting. Personalize learning with MyLab Accounting By combining trusted author content with digital tools and a flexible platform, MyLab personalizes the learning experience and improves results for each student. 0134889207 / 9780134889207 College Accounting Chapters 1-12 with Study Guide and Working Papers, Student Value Edition Plus MyLab Accounting with Pearson eText -- Access Card Package Package consists of:
  • 0134797353 / 9780134797359 College Accounting Chapters 1-12 with Study Guide and Working Papers, Student Value Edition
  • 0134731832 / 9780134731834 MyLab Accounting with Pearson eText -- Access Card -- for College Accounting: A Practical Approach
  • COMMUNICATION SKILLS FOR COSMETOLOGISTS

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    Designed to help readers develop successful communication skill, this in-depth resource focuses on areas crucial to the cosmetologist in order to be successful in the increasing competitive field of cosmetology. The unique workbook-style approach encourages readers to make notes, highlight pertinent areas and follow along with activities. ALSO AVAILABLE Audiotape, ISBN: 1-56253-342-8

    COMPACT TRAVEL CASE#07361

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    COMPLETE COMPTIA A+ GUIDE TO PCS (W/BIND-IN ACCESS CODE)

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    Master PC installation, configuration, repair, maintenance, and networking and fully prepare for the CompTIA A+ 220-801 and 220-802 exams This unique tutorial and study guide teaches the fundamentals of computer desktop and laptop installation, configuration, maintenance, and networking with thorough instruction built on the CompTIA A+ 220-801 and 220-802 exam objectives. Learn all the skills you need to become a certified professional and customer-friendly technician using today's tools and technologies. Every chapter opens with focused learning objectives and lists the exam objectives covered in that chapter. To meet the learning objectives, each chapter includes detailed figures, helpful Tech Tips, explanations of key terms, step-by-step instruction, and complete coverage of every topic. At the end of every chapter are comprehensive assessment tools, including a summary, review questions, labs, activities, and exam tips. Covers Both 2012 A+ Exams: A+ 220-801: - PC Hardware - Networking - Laptops - Printers - Operational Procedures A+ 220-802 - Operating Systems - Security - Mobile Devices - Troubleshooting Learn more quickly and thoroughly with all these study and review tools:
  • Learning Objectives provide the goals for each chapter
  • Practical Tech Tips give real-world PC repair knowledge
  • Soft Skills information and activities in each chapter cover all the tools and skills you need to become a professional, customer-friendly technician in every category
  • Review Questions, including true/false, multiple choice, matching, fill-in-the-blank, and open-ended questions, assess your knowledge of the learning objectives
  • More than 125 Lab Exercises enable you to link theory to practical experience
  • Key Terms identify exam words and phrases associated with each topic
  • Detailed Glossary clearly defines every key term
  • Critical Thinking Activities in every chapter take you beyond the facts to complete comprehension of topics
  • Chapter Summary provides a recap of key concepts
  • See Special Offer in Back of Book to save 70% on the CompTIA A+ Cert Guide, Deluxe Edition, Premium Edition eBook and Practice Test
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    COMPOSING MUSIC

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    Aimed at those who have some knowledge of music but not formal training in composition, this concise introduction to composing starts right in with a brief composition exercise, then proceeds step by step through a series of increasingly complex and challenging problems, gradually expanding the student's musical grammar.

    "This is a wonderful book for anyone who is developing improvising skills or who would like a fun way to explore music."--Jim Stockford, Co-Evolution Quarterly

    COMPTIA - Security + Certification

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    Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.


    This fully updated, exam-focused study aid covers everything you need to know and shows you how to prepare for the CompTIA Security+ exam

    With hundreds of practice exam questions, including difficult performance-based questions, CompTIA Security+(R) Certification Study Guide, Third Edition covers what you need to know--and shows you how to prepare--for this challenging exam.

    - 100% complete coverage of all official objectives for exam SY0-501

    - Exam Watch notes call attention to information about, and potential pitfalls in, the exam

    - Inside the Exam sections in every chapter highlight key exam topics covered

    - Two-Minute Drills for quick review at the end of every chapter

    - Simulated exam questions--including performance-based questions--match the format, topics, and difficulty of the real exam

    Covers all exam topics, including:

    Networking Basics and Terminology - Security Terminology - Security Policies and Standards - Types of Attacks - System Security Threats - Mitigating Security Threats - Implementing System Security - Securing the Network Infrastructure - Wireless Networking and Security - Authentication - Access Control - Cryptography - Managing a Public Key Infrastructure - Physical Security - Risk Analysis - Disaster Recovery and Business Continuity - Computer Forensics - Security Assessments and Audits - Monitoring and Auditing

    Electronic Content Includes:

    - 50+ lab exercises and solutions

    - Complete practice exams

    - 3+ hours of video training from the author

    - Secured book PDF




    COMPTIA SECURITY+ SG (P)

    $38.00
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    Some copies of CompTIA Security+ Study Guide: Exam SY0-501 (9781119416876) were printed without discount exam vouchers in the front of the books. If you did not receive a discount exam voucher with your book, please visit http: //media.wiley.com/product_ancillary/5X/11194168/DOWNLOAD/CompTIA_Coupon.pdf to download one.


    Expert preparation covering 100% of Security+ exam SY0-501 objectives

    CompTIA Security+ Study Guide, Seventh Edition offers invaluable preparation for Exam SY0-501. Written by an expert author team, this book covers 100% of the exam objectives with clear, concise explanation. You'll learn how to handle threats, attacks, and vulnerabilities using industry-standard tools and technologies, while understanding the role of architecture and design. From everyday tasks like identity and access management to complex topics like risk management and cryptography, this study guide helps you consolidate your knowledge base in preparation for the Security+ exam. Practical examples illustrate how these processes play out in real-world scenarios, allowing you to immediately translate essential concepts to on-the-job application. You also gain access to the Sybex online learning environment, which features a robust toolkit for more thorough prep: flashcards, glossary of key terms, practice questions, and a pre-assessment exam equip you with everything you need to enter the exam confident in your skill set.

    This study guide is approved and endorsed by CompTIA, and has been fully updated to align with the latest version of the exam.

  • Master essential security technologies, tools, and tasks
  • Understand how Security+ concepts are applied in the real world
  • Study on the go with electronic flashcards and more
  • Test your knowledge along the way with hundreds of practice questions
  • To an employer, the CompTIA Security+ certification proves that you have the knowledge base and skill set to secure applications, devices, and networks; analyze and respond to threats; participate in risk mitigation, and so much more. As data threats loom larger every day, the demand for qualified security professionals will only continue to grow. If you're ready to take the first step toward a rewarding career, CompTIA Security+ Study Guide, Seventh Edition is the ideal companion for thorough exam preparation.

    CONCEPTUAL PHYSICS (MODIFIED MSTRGPHYS ETEXT STNDALONE

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    ALERT: Before you purchase, check with your instructor or review your course syllabus to ensure that you select the correct ISBN. Several versions of Pearson's MyLab & Mastering products exist for each title, including customized versions for individual schools, and registrations are not transferable. In addition, you may need a CourseID, provided by your instructor, to register for and use Pearson's MyLab & Mastering products. NOTE: Make sure to use the dashes shown on the Access Card Code when entering the code. Student can use the URL and phone number below to help answer their questions: http: //247pearsoned.custhelp.com/app/home 800-677-6337 Packages Access codes for Pearson's MyLab & Mastering products may not be included when purchasing or renting from companies other than Pearson; check with the seller before completing your purchase. Used or rental books If you rent or purchase a used book with an access code, the access code may have been redeemed previously and you may have to purchase a new access code. Access codes Access codes that are purchased from sellers other than Pearson carry a higher risk of being either the wrong ISBN or a previously redeemed code. Check with the seller prior to purchase. 0321940660 / 9780321940667 Modified MasteringPhysics with Pearson eText -- Standalone Access Card -- for Conceptual Physics, 12/e Package consists of: 0134009134 / 9780134009131 MasteringPhysics Content -- Access Card Package Sales Accumulator -- for Principles & Practice of Physics 0321935764 / 9780321935762 MasteringPhysics -- Pearson eText Upgrade -- for Conceptual Physics --

    CONCEPTUAL PHYSICS (W/MOD MSTRGPHYSACCESS)(LOOSE PGS)

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    0133913961 / 9780133913965 Conceptual Physics, Books a la Carte Edition & Modified MasteringPhysics with Pearson eText -- ValuePack Access Card -- for Conceptual Physics Package Package consists of: 0321909798 / 9780321909794 Conceptual Physics, Books a la Carte Edition 0321940652 / 9780321940650 Modified MasteringPhysics with Pearson eText -- ValuePack Access Card -- for Conceptual Physics

    CONCEPTUAL PHYSICS (W/MODERN MASTERINGPHYSICS ACCESS)

    $238.00
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    0133857417 / 9780133857412 Conceptual Physics & Modified MasteringPhysics with Pearson eText - Access Card -- for Conceptual Physics Package Package consists of: 0321909100 / 9780321909107 Conceptual Physics 0321940652 / 9780321940650 Modified MasteringPhysics with Pearson eText -- ValuePack Access Card -- for Conceptual Physics
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    Connect Access Card for Psychology: Perspectives & Connections

    $113.00
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    CONNECTING NETWORKS V6 COMPANION GUIDE

    $69.00
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    Connecting Networks v6 Companion Guide is the official supplemental textbook for the Connecting Networks version 6 course in the Cisco Networking Academy CCNA Routing and Switching curriculum.
    The Companion Guide is designed as a portable desk reference to use anytime, anywhere to reinforce the material from the course and organize your time.
    The book's features help you focus on important concepts to succeed in this course:
    Chapter Objectives-Review core concepts by answering the focus questions listed at the beginning of each chapter. Key Terms-Refer to the lists of networking vocabulary introduced and highlighted in context in each chapter. Glossary-Consult the comprehensive Glossary with 347 terms. Summary of Activities and Labs-Maximize your study time with this complete list of all associated practice exercises at the end of each chapter. Check Your Understanding-Evaluate your readiness with the end-of-chapter questions that match the style of questions you see in the online course quizzes. The answer key explains each answer. How To-Look for this icon to studythe steps you need to learn to perform certain tasks. Interactive Activities-Reinforce your understanding of topics with dozens of exercises from the online course identified throughout the book with this icon. Packet Tracer Activities-Explore and visualize networking concepts using Packet Tracer exercises interspersed throughout the chapters and provided in the accompanying Labs & Study Guide book. Videos-Watch the videos embedded within the online course. Hands-on Labs-Work through all the course labs and additional Class Activities that are included in the course and published in the separate Labs & Study Guide. Normal 0 false false false EN-US X-NONE X-NONE

    CONSTITUTIONAL LAW & CRIMINAL JUSTICE SYSTEM

    $216.00
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    CONSTITUTIONAL LAW AND THE CRIMINAL JUSTICE SYSTEM, 7th Edition, equips you with a solid understanding of our complex Constitution and criminal justice system. The text avoids confusing "legalese," focusing instead on real-life examples to illustrate the material. More than 200 succinct, summarized cases written in plain English introduce you to the most influential and significant cases. You'll learn about the Fourth and Fifth Amendments, exploring their application to issues relevant to criminal justice: reasonable search and seizure, double jeopardy, and testifying against oneself. The seventh edition also includes expanded discussions of the First and Second Amendments as well as cutting-edge coverage of such high-profile topics as immigration, terrorism and homeland security, electronic surveillance and the use of drones, use of force, searches of cell phones and other digital evidence, and many others.

    Contemporary Marketing, Loose-leaf Version

    $32.00
    $23.50
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    COSMETOLOGY SCHOOL KIT#25679

    $65.00
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    CPT - Spiral Bound

    $72.00
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    The newest edition of this best-selling educational resource contains the essential information needed to understand all sections of the CPT codebook but now boasts inclusion of multiple new chapters and a significant redesign. The ninth edition of Principles of CPT(R) Coding is now arranged into two parts: - CPT and HCPCS coding - An overview of documentation, insurance, and reimbursement principles Part 1 provides a comprehensive and in-depth guide for proper application of service and procedure codes and modifiers for which this book is known and trusted. A staple of each edition of this book, these revised chapters detail the latest updates and nuances particular to individual code sections and proper code selection. Part 2 consists of new chapters that explain the connection between and application of accurate coding, NCCI edits, and HIPAA regulations to documentation, payment, insurance, and fraud and abuse avoidance. The new full-color design offers readers of the illustrated ninth edition a more engaging and far better educational experience. Features and Benefits - New content! New chapters covering documentation, NCCI edits, HIPAA, payment, insurance, and fraud and abuse principles build the reader's awareness of these inter-related and interconnected concepts with coding. - New learning and design features -- Vocabulary terms highlighted within the text and defined within the margins that conveniently aid readers in strengthening their understanding of medical terminology -- "Advice/Alert Notes" that highlight important information, exceptions, salient advice, cautionary advice regarding CMS, NCCI edits, and/or payer practices -- Call outs to "Clinical Examples" that are reminiscent of what is found in the AMA publications CPT(R) Assistant, CPT(R) Changes, and CPT(R) Case Studies -- "Case Examples" peppered throughout the chapters that can lead to valuable class discussions and help build understanding of critical concepts -- Code call outs within the margins that detail a code description -- Full-color photos and illustrations that orient readers to the concepts being discussed -- Single-column layout for ease of reading and note-taking within the margins -- Exercises that are Internet-based or linked to use of the AMA CPT(R) QuickRef app that encourage active participation and develop coding skills -- Hands-on coding exercises that are based on real-life case studies
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    CPT 2020 PROFESSIONAL EDITION (P)

    $120.00
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    Buyer Beware. Some book purchasers have complained they bought a CPT product that arrived in poor condition. The AMA prides itself on high-quality printing, binding and shipping; the AMA and its authorized sellers will ship CPT books in 2-3 days, orders that won't ship for 2 weeks might be coming from overseas, and could be counterfeit. Use caution when placing orders.

    CPT(R) 2020 Professional Edition is the definitive AMA-authored resource to help health care professionals correctly report and bill medical procedures and services.

    Providers want accurate reimbursement. Payers want efficient claims processing. Since the CPT(R) code set is a dynamic, everchanging standard, an outdated codebook does not suffice. Correct reporting and billing of medical procedures and services begins with CPT(R) 2020 Professional Edition.

    Only the AMA, with the help of physicians and other experts in the health care community, creates and maintains the CPT code set. No other publisher can claim that. No other codebook can provide the official guidelines to code medical services and procedures properly.

    FEATURES AND BENEFITS
    The CPT(R) 2020 Professional Edition codebook covers hundreds of code, guideline and text changes and features:
  • CPT(R) Changes, CPT(R) Assistant, and Clinical Examples in Radiology citations -- provides cross-referenced information in popular AMA resources that can enhance your understanding of the CPT code set
  • A comprehensive index -- aids you in locating codes related to a specific procedure, service, anatomic site, condition, synonym, eponym or abbreviation to allow for a clearer, quicker search
  • Anatomical and procedural illustrations -- help improve coding accuracy and understanding of the anatomy and procedures being discussed
  • Coding tips throughout each section -- improve your understanding of the nuances of the code set
  • Enhanced codebook table of contents -- allows users to perform a quick search of the codebook's entire content without being in a specific section
  • Section-specific table of contents -- provides users with a tool to navigate more effectively through each section's codes
  • Summary of additions, deletions and revisions -- provides a quick reference to 2020 changes without having to refer to previous editions
  • Multiple appendices -- offer quick reference to additional information and resources that cover such topics as modifiers, clinical examples, add-on codes, vascular families, multianalyte assays and telemedicine services
  • Comprehensive E/M code selection tables -- aid physicians and coders in assigning the most appropriate evaluation and management codes
  • Adhesive section tabs -- allow you to flag those sections and pages most relevant to your work
  • More full color procedural illustrations
  • Notes pages at the end of every code set section and subsection
  • CREATING ENVIRONMENTS FOR LEARNING (P)

    $98.00
    $73.50
    $73.50 - $98.00
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    Note: This is the bound book only and does not include access to the Enhanced Pearson eText. To order the Enhanced Pearson eText packaged with a bound book, use ISBN 0134289994. In this easy-to-read resource, pre- and in-service teachers get practical help for designing play-based environments that ensure effective teaching and learning while meeting national and state standards. Creating Environments for Learning presents basic information and environmental and curricular possibilities through numerous examples, photos, and videos that demonstrate early childhood theories, child development, current research, and curriculum standards and outcomes in action. It emphasizes the importance of considering multiple aspects including the standards and children's interests, developmental levels, and cultural and geographic backgrounds. The new edition includes expanded information on diversity, early childhood theories, working in K- through third-grade settings, and 21st century learning initiatives that allow students to be better prepared for early childhood settings. The most current information on research, curriculum standards, and play-based learning, plus numerous examples and over 140 color photos make this resource practical, interesting and understandable for future and practicing teachers in family childcare homes, childcare centers, preschools, and elementary schools. The Enhanced Pearson eText features embedded video and assessments. Improve mastery and retention with the Enhanced Pearson eText*
    The Enhanced Pearson eText provides a rich, interactive learning environment designed to improve student mastery of content. The Enhanced Pearson eText is:
  • Engaging. The new interactive, multimedia learning features were developed by the authors and other subject-matter experts to deepen and enrich the learning experience.
  • Convenient. Enjoy instant online access from your computer or download the Pearson eText App to read on or offline on your iPad(R) and Android(R) tablet.*
  • Affordable. The Enhanced Pearson eText may be purchased stand-alone or with a loose-leaf version of the text for 40-65% less than a print bound book.
  • * The Enhanced eText features are only available in the Pearson eText format. They are not available in third-party eTexts or downloads. *The Pearson eText App is available on Google Play and in the App Store. It requires Android OS 3.1-4, a 7" or 10" tablet, or iPad iOS 5.0 or later.

    Creating Your Culinary Career

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    CREATING YOUR CULINARY CAREER (P)

    $23.00
    $17.00
    $17.00 - $23.00
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    A must-have resource for anyone crafting a career in the culinary arts

    Ronald Hayes, the Career Development Manager with The Culinary Institute of America, explores the broad scope of jobs available in the culinary field. Building your culinary skills as a novice, discovering your specialization as a journeyman, and establishing your interests as you master your career path, Creating Your Culinary Career offers a framework for career exploration, development, and growth.

    This book offers insider information on all of the regular staff positions available in the culinary field, including traditional restaurants, catering facilities, and institutional facilities; front of the house, bakeshop, and food and beverage outlets; and food communications, media, and sales positions. It then helps readers establish goals, design resumes, and develop interview skills for landing that perfect job.

  • The ideal career guide for aspiring culinary professionals, this book helps readers discover the ideal career path by building skills and setting goals
  • Written by The Culinary Institute of America's Career Development Manager, this book celebrates the passion, persistence, and drive required to succeed in one of today's most exciting careers
  • For anyone beginning a career in the culinary arts, Creating Your Culinary Career features must-have information for the aspiring food professional.

    Crime Scene Investigation and Reconstruction

    $113.00
    $84.50
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    Comprehensive, authoritative, systematic coverage of the latest topics in crime scene investigation Using a systematic approach, Crime Scene Investigation and Reconstruction, Fourth Edition, outlines techniques that help investigators answer the critical what, who, and when questions of crime scene investigations. With a focus on crime scene processing, the book includes the latest on database technologies, digital cameras, DNA analyses, and computer-aided crime scene reconstructions. Each chapter includes introductions and summaries that demystify the technical aspects of the field. This edition features a new coauthor with almost 20 years of experience handling crime scene work; ready-to-use forms to help with proper documentation of crime scenes and collection of evidence; and updated content, including new photographic techniques, coverage of detection and enhancement of evidence on crime scenes, and a new chapter on entomology.

    CRIMINAL EVIDENCE (P)

    $138.00
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    A comprehensive, cohesive look at criminal evidence Criminal Evidence provides a comprehensive legal framework of the rules of evidence, highlights key law enforcement issues in the field, and uses current, newsworthy headline cases to illustrate major points and generate student interest. While comprehensive--coverage spans the historical evolution of American jurisprudence from inception to contemporary courts--potentially complicated concepts are presented in a clear, reader-friendly manner. The text is organized to reinforce foundational concepts discussed in introductory courses prior to the presentation of sophisticated legal constructs The Second Edition is completely updated and significantly expanded with nearly 40% more content than the previous edition, five new pedagogical tools per chapter, and the complete text of the Federal Rules of Evidence, Magna Carta, and the Bill of Rights.

    CRIMINAL INVESTIGATION: BASIC PERSPECTIVES (P)

    $127.00
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    For courses in basic and advanced criminal investigation

    A Guide to Effective Criminal Investigations
    Drawing upon the author's 50 plus years of experience, Criminal Investigation gives students a comprehensive introduction to the investigative process. From preliminaries to case preparation for prosecutorial review, this text focuses on the fundamentals of inquiry and each element of investigation.

    Concise and well-organized, Criminal Investigation exposes students to the most recent investigative techniques and features real-life case studies to help them develop their ability to analyze, evaluate, and reason. Through the emphasis of ethical awareness students gain an understanding of the need for honesty and fidelity in effective criminal investigations.

    The Thirteenth Edition includes numerous pedagogical aids to assist the learning process as well as new chapter segments on cell phones, social networking, and video cameras as investigative leads, cold case investigations, home invasion and drug house robberies, organized retail theft and cargo theft, financial investigative responses to organized crime and updates on terrorist activities.

    CRIMINAL JUSTICE TODAY (LOOSEPGS)

    $132.00
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    NOTE: This edition features the same content as the traditional text in a convenient, three-hole-punched, loose-leaf version. Student Value Editions also offer a great value; this format costs significantly less than a new textbook. Before purchasing, check with your instructor or review your course syllabus to ensure that you select the correct ISBN.

    For introductory courses in criminal justice.

    Best-selling introduction to criminal justice
    Criminal Justice Today: An Introductory Text for the 21st Century leads the field as the gold standard for introductory criminal justice texts. Its comprehensive coverage focuses on the crime picture in the US and the three traditional elements of the criminal justice system: police, courts, and corrections. Drawing on a theme of individual freedom versus public order, Schmalleger challenges students to evaluate the strengths and weaknesses of the American justice system. The 15th edition narrows in on race and justice, police use of force, and civil rights - viewed through the lens of recent police shootings and the ensuing "war on police" that together continue to threaten national unity.

    Criminal Justice Today: An Introductory Text for the 21st Century
    , 15th Edition, is also available via Revel(TM), an interactive learning environment that enables students to read, practice, and study in one continuous experience.

    Criminal Justice Today: An Introductory Text for the 21st Century, Student Value Edition, 14th Edition

    $132.00
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    The gold standard for introductory criminal justice texts. Best-selling and time-tested, Criminal Justice Today: An Introductory Text for the 21st Century, continues to lead the field as the gold-standard for introductory criminal justice texts. Its comprehensive coverage focuses on the crime picture in America and on the three traditional elements of the criminal justice system: police, courts, and corrections. Building upon the theme of individual freedom versus personal security, it challenges students to evaluate the strengths and weaknesses of the American justice system as it adapts to the needs of a complex and rapidly changing society. An instructor and student favorite, the Fourteenth Edition continues its tradition of thorough analysis of today's issues in an easy-to-read format. Criminal Justice Today, 14/e is also available via REVEL(TM), an interactive learning environment that enables students to read, practice, and study in one continuous experience. Learn more.

    Criminal Law Today, Student Value Edition, 6/e

    $107.00
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    Bringing criminal law to life. Criminal Law Today, 6/e, brings criminal law to life by relating it to real stories from today's headlines. The text's approach is strongly influenced by the belief that the law has always been, and remains, a vital policy-making tool. As a topic for study and discussion, the nature and life of the law is more important today than ever before. The text highlights the challenges that face the law as it continues to adapt to the needs of a complex and rapidly changing society and features a balanced text/casebook approach that provides a lively introduction to criminal law. Effective in-text learning tools give students the resources they need to master the material presented in the text. To give your students the most accurate picture of criminal law today, the material on law and crime is updatedthroughout the Sixth Edition. New cases and stories drawn from recent real-life events are included to draw readers into the material and help them contextualize how theory translates into practice. Criminal Law Today, 6/e, is also available via REVEL(TM), an interactive learning environment that enables students to read, practice, and study in one continuous experience. Learn more.
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    CRIMINALISTICS: AN INTRODUCTION TO FORENSIC SCIENCE (W/ (P)

    $200.00
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    For introductory courses in Forensic Science and Crime Scene Investigation
    A clear introduction to the technology of the modern crime laboratory for non-scientists
    Criminalistics: An Introduction to Forensic Science, Twelfth Edition
    , uses clear writing, case stories, and modern technology to capture the pulse and fervor of forensic science investigations. Written for readers with no scientific background, only the most relevant scientific and technological concepts are presented. The nature of physical evidence is defined, and the limitations that technology and current knowledge impose on its individualization and characterization are examined. A major portion of the text centers on discussions of the common items of physical evidence encountered at crime scenes. Particular attention is paid to the meaning and role of probability in interpreting the evidential significance of scientifically evaluated evidence. Updated throughout, the Twelfth Edition includes a new chapter on the exciting field of forensic biometrics. With its easy-to-understand writing and straightforward presentation, this best-selling text is clear and comprehensible to a wide variety of students.

    CRIMINOLOGY: THEORIES (W/OUT ACCESS CODE)

    $282.60
    $177.00
    $177.00 - $282.60
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    Balanced, comprehensive, cutting-edge--Siegel's CRIMINOLOGY, Eleventh Edition, presents an in-depth analysis of all areas of criminological theory and crime typologies. This best-selling text provides you with the tools you need to succeed in your criminology course. Studying is made easier with an array of linked learning tools--chapter objectives, end-of-chapter reviews, key concepts, concepts summary tables, and newsworthy examples that help you see how what you are learning applies in the real world.
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    CRISIS INTERVENTION

    $132.00
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    Crisis intervention from a criminal justice perspective. Crisis Intervention: The Criminal Justice Response to Chaos, Mayhem, and Disorder introduces readers to the methods and techniques of crisis intervention employed by police and correctional officers. Rather than focusing on abstract theories, this text presents real-life situations first and then explores the theories and methods relevant to those situations. It goes beyond the simple presentation of facts and incorporates best practices of policing and other topics usually found only in police training manuals. The text also examines the psychological effects of crisis on criminal justice professionals and ethical considerations related to crisis response.

    CRITICAL READING & WRITING (P)

    $4.00
    $3.00
    $3.00 - $4.00
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    With advice on how to read thoughtfully and analytically, Critical Reading and Writing helps you build key writing skills through instruction on active reading and note-taking and help with analyzing visual and multimodal texts.

    Culinary Tools Kit

    $346.00
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    CUSTOMER SERVICE (P)

    $107.00
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    The market-leader, Customer Service: A Practical Approach, Sixth Edition, goes beyond providing reasons why customer service is important to defining proven methods for creating customer service excellence. Using a hands-on approach, it covers a wide range of knowledge and skills and offers an extensive collection of activities to enliven and invigorate any lecture. This edition features a revised chapter on technology, new Ethics in Action exercises and coverage of the latest trends in the customer service field. Focusing on problem solving, communication strategies and technology, this classic text pinpoints the skills needed to improve and sustain customer satisfaction and business relationships.

    CYBER CRIME & CYBER TERRORISM (P)

    $113.00
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    For courses in computer crime.

    A complete, easy-to-understand introduction to computer crime
    Cyber Crime and Cyber Terrorism is a comprehensive introduction to the acts and theories of cyber crime, cyber terrorism, and information warfare. Assuming no prior knowledge of technology, the authors cover the types of crimes and terrorist acts committed using computer technology, theories addressing hackers and other digital criminals, and investigative, research, and legal strategies targeting these acts. Like no other on the market, the text bridges the gap between criminal justice knowledge and the technical issues that arise during investigations of cyber crime. The 4th edition adds material on new technologies and trends, plus updated review questions and activities.

    Data Storage Networking: Real World Skills/For Comptia Storage + Certification & Beyond

    $45.00
    $34.00
    $34.00 - $45.00
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    Learn efficient ways to harness and manage your data storage networks

    Whether you're preparing for the CompTIA Storage+ exam or simply seeking a deeper understanding of data storage networks, this Sybex guide will help you get there. This book covers data storage from the basics to advanced topics, and provides practical examples to show you ways to deliver world-class solutions. In addition, it covers all the objectives of the CompTIA Storage+ exam (SG0-001), including storage components, connectivity, storage management, data protection, and storage performance.

  • Focuses on designing, implementing, and administering storage for today's evolving organizations, getting under the hood of the technologies that enable performance, resiliency, availability, recoverability, and simplicity
  • Covers virtualization, big data, cloud storage, security, and scalability as well as how storage fits in to the wider technology environments prevalent in today's cloud era
  • Provides advice and real-world examples that storage administrators in the trenches can actually use
  • An excellent study aid for the CompTIA Storage+ exam (SG0-001), covering all the exam objectives
  • Data Storage Networking: Real World Skills for the CompTIA Storage+ Certification and Beyond provides a solid foundation for data storage administrators and a reference that can be consulted again and again.

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    DENTAL ASSISTING (WKBK) (P)

    $78.00
    $58.50
    $58.50 - $78.00
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    Contains fully worked-out solutions to all of the [odd-numbered exercises] in the text, giving you a way to check your answers.

    DENTAL ASSISTING: COMPREHENSIVE APPROACH (W/WKBK)

    $267.00
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    DENTAL HYGIENIST'S GUIDE TO NUTRITIONAL CARE (P)

    $104.00
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    Learn how to apply nutritional principles to promote optimal patient care! The Dental Hygienist's Guide to Nutritional Care, 5th Edition explains how teaching proper nutrition can improve your clients' oral and systemic health. Case studies and clear, full-color photos and illustrations provide a basis for assessing, diagnosing, planning, implementing, and evaluating the care of patients. In addition, a solid foundation in nutrition prepares you for the subject's increased emphasis on the NBDHE examination. Written by an interdisciplinary author team with expertise in nutrition and dental hygiene, this book was the first nutritional guide designed specifically for dental hygienists!

    DENTAL LAW BOOK OF NC STATE BOARD OF DENTAL EXAMINERS

    $7.00
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    DEVELOPMENTALLY APPROPRIATE PRACTICE (W/CD) (P)

    $60.00
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    The book Developmentally Appropriate Practice has been an essential resource for the early childhood field since its first edition in 1987. This third edition is the most extensive yet, fully revised to align with the latest research on development, learning, and teaching effectiveness.

    In this book, early childhood practitioners and students will find a wealth of information:

  • - NAEYC's official Position Statement on Developmentally Appropriate Practice
  • - A chapter by Carol Copple and Sue Bredekamp that makes clear the connection between DAP and excellent teaching, and challenges the field to think about developmentally appropriate practice with more openness and precision
  • - Overviews of children's development and learning in four periods of life: the infant and toddler years, the preschool years, the kindergarten year, and the primary grades
  • - Pages of specific examples for each age period describing key practices seen in high-quality early childhood settings (centers and school classrooms as well as family child care)--and, by contrast, practices that are less likely to serve children well
  • A CD of additional resource material will further support learning:

  • - More than 60 readings (pdf format) taken from Young Children articles and NAEYC's books and position statements that relate to, expand on, and explain DAP concepts mentioned in the book
  • - Two dozen video examples from real early childhood classrooms, plus commentary text, that highlight significant elements of developmentally appropriate practice in action

    DH NOTES

    $40.00
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    A DAVIS'S NOTES BOOK!

    The perfect chairside reference ... in class, clinic, and practice

    This unique, pocket-sized guide gives your instant access to commonly used clinical practices and procedures integral to comprehensive patient care. Carry it with you wherever you go for quick reference at a moment's notice. And, its write-on/wipe-off, waterproof pages let you disinfect it according to infection control standards. It's also perfect for preparing for tests and board exams.

    See what students are saying about the 1st Edition...

    Every dental hygiene student needs this chairside guide

    "This chairside guide is so helpful and thorough. I am in my second semester of hygiene school preparing to see patients for the first time and this manual will help me through those times of need. I highly recommend this book. I think the team that created this guide are genius and understand the challenges of this field, and truly want those who utilize this guide to be knowledgeable and successful."--A. Diggs

    Great Investment!

    "I'm starting to finish up dental hygiene school and I wish I had this little book from the beginning! It' s a great reference for clinic and for boards and I can definitely see myself using it in private practice."--Michael Burner

    A huge help!

    "This book is fantastic! I'm so glad I purchased it! It has everything I need! Great book for any DH student!"--Amanda Landers

    Differential Equations and Boundary Value Problems: Computing and Modeling Tech Update, Books a la Carte Edition, 5/e

    $138.00
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    NOTE: This edition features the same content as the traditional text in a convenient, three-hole-punched, loose-leaf version. Books a la Carte also offer a great value; this format costs significantly less than a new textbook. Before purchasing, check with your instructor or review your course syllabus to ensure that you select the correct ISBN. For Books a la Carte editions that include MyLab(TM) or Mastering(TM), several versions may exist for each title-including customized versions for individual schools-and registrations are not transferable. In addition, you may need a Course ID, provided by your instructor, to register for and use MyLab or Mastering platforms.
    For one-semester sophomore- or junior-level courses in Differential Equations.
    Fosters the conceptual development and geometric visualization students need--now available with MyLab Math Differential Equations and Boundary Value Problems: Computing and Modeling blends traditional algebra problem-solving skills with the conceptual development and geometric visualization of a modern differential equations course that is essential to science and engineering students. It balances traditional manual methods with the new, computer-based methods that illuminate qualitative phenomena--a comprehensive approach that makes accessible a wider range of more realistic applications. The book starts and ends with discussions of mathematical modeling of real-world phenomena, evident in figures, examples, problems, and applications throughout. For the first time, MyLab(TM) Math is available for the 5th Edition, providing online homework with immediate feedback, the complete eText, and more. Additionally, new presentation slides created by author David Calvis are now live in MyLab Math, available in Beamer (LaTeX) and PDF formats. The slides are ideal for both classroom lectures and student review, and combined with Calvis' superlative videos offer a level of support not found in any other Differential Equations course.
    Also available with MyLab Math MyLab(TM) Math is the teaching and learning platform that empowers instructors to reach every student. By combining trusted author content with digital tools and a flexible platform, MyLab Math personalizes the learning experience and improves results for each student.
    Note: You are purchasing a standalone product; MyLab Math does not come packaged with this content. Students, if interested in purchasing this title with MyLab Math, ask your instructor to confirm the correct package ISBN and Course ID. Instructors, contact your Pearson representative for more information.
    If you would like to purchase both the physical text and MyLab Math, search for:
    0134996038 / 9780134996035 Differential Equations and Boundary Value Problems: Computing and Modeling Media Update, Books a la Carte Edition and MyLab Math with Pearson eText -- Title-Specific Access Card Package, 5/e Package consists of:
  • 0134872983 / 9780134872988 Differential Equations and Boundary Value Problems: Computing and Modeling Media Update, Books a la Carte Edition
  • 0134872975 / 9780134872971 MyLab Math plus Pearson eText -- Standalone Access Card - for Differential Equations and Boundary Value Problems: Computing and Modeling Media Update